nieruchomek.pl

nieruchomek Terms of Service

Version 1.2 · last updated 2026-08-04

§1. General provisions

  1. These terms of service ("Terms") set out the rules for the service
    provided electronically through the nieruchomek website (the "Service").
  2. The service provider is Marcel Kamiński, a sole trader registered in
    the Polish Central Register and Information on Economic Activity (CEIDG),
    tax ID (NIP) 5242917839, REGON 388675415, address:
    ul. Gajkowicza 7/50, 03-562 Warszawa, Poland, e-mail:
    kontakt@nieruchomek.pl (the "Provider"). The service operates under the
    nieruchomek.pl brand.
  3. The Service may be used by any natural person with full legal capacity,
    legal person or organisational unit (the "Customer").
  4. Using the Service requires a device with internet access, an up-to-date
    web browser and an active e-mail address.

§2. Subject of the service — an analysis service, not a document

  1. The subject of the contract is a service consisting of the automated
    collection, compilation and processing of publicly available information
    about a land parcel (or building/unit) indicated by the Customer, using
    artificial-intelligence systems (the "Service").
  2. The result of the Service is an informational compilation (the
    "Report") delivered electronically (web page and a PDF file sent to the
    Customer's e-mail address).
  3. The Provider undertakes to perform the Service with due care (a
    best-efforts obligation). The Provider does not undertake to achieve a
    specific result     — in particular, it does not warrant that the Report will
    be complete, error-free, or that it will contain any specific information.
    The fee is due for carrying out the analysis process, not for a document of
    predetermined content.
  4. The scope of obtainable data differs between locations — some public
    registers do not publish data for all areas of Poland. The unavailability of
    data from a given source does not constitute improper performance of the
    Service; in such cases the Report indicates what could not be established and
    what is worth verifying independently.

§3. Informational nature of the Report and disclaimers

  1. The Report is for information purposes only.
  2. The information in the Report comes from publicly available registers and
    sources (including GUGiK, the land and building register, Statistics Poland
    BDL, flood hazard maps, local zoning plans, OpenStreetMap, local news
    services) and from generally accessible internet resources. These sources
    may contain outdated, incomplete or incorrect data, over which the
    Provider has no control.
  3. The Report's content is generated with the use of artificial
    intelligence, which may make mistakes, simplifications and
    approximations    , or misinterpret source data.
  4. The Report does not constitute: legal advice, a surveyor's opinion, a
    construction or structural opinion, investment advice, a property valuation
    (appraisal report), or any other service reserved for licensed
    professionals.
  5. The Report does not replace official documents, in particular
    extracts and maps from the land and building register, land-and-mortgage
    register entries, zoning certificates, planning permissions or any other
    documents issued by competent authorities.
  6. Before making any decision with legal or financial consequences (in
    particular purchasing property, starting construction or an investment), the
    Customer must independently verify the information contained in the
    Report against official sources and seek the opinion of licensed
    professionals (notary, attorney, surveyor, certified appraiser).
  7. If the Customer provides a land-register (KW) number, the Report may
    include that register's content (sections I–IV, including mortgage
    information) fetched from the public register. This content reflects the
    state at the time of retrieval, is informational, and does not replace a
    current excerpt     of the register — the Customer should order a current
    excerpt before the transaction.
  8. The Provider is not liable for decisions made by the Customer on the
    basis of the Report without the verification referred to in point 6.

§4. Conclusion of the contract and price

  1. The contract is concluded upon placing the order and making the payment
    (or, for a free service, upon placing the order).
  2. The price of the Service is quoted on the website in Polish zloty (PLN)
    and is the total price — it includes all components and no additional
    charges are added (in particular there are no delivery costs, as the Report is
    delivered electronically only). The price shown in the order summary at the
    time of ordering applies.
  3. The Provider is a registered active VAT taxpayer.
    The quoted price is a gross price and includes 23% Polish VAT.
    No further taxes or charges are added to it.
  4. Payment is made in advance, before performance of the Service begins.
  5. Payments are handled by the external operator Przelewy24. The payment
    card operator is PayPro SA Agent Rozliczeniowy, ul. Pastelowa 8,
    60-198 Poznań, Poland, entered in the Register of Entrepreneurs of the
    National Court Register kept by the District Court Poznań Nowe Miasto i Wilda
    in Poznań, 8th Commercial Division of the National Court Register, under KRS
    number 0000347935, NIP 7792369887, REGON 301345068.
  6. Available payment methods: BLIK, payment cards (Visa,
    Mastercard)     and other methods made available by the operator (online
    transfers, Apple Pay, Google Pay). The Provider does not store payment card
    data     — it is processed solely by the payment operator.
  7. At the Customer's request sent to kontakt@nieruchomek.pl the Provider
    issues an invoice. A Customer who is a business and wants an invoice bearing
    their tax ID (NIP) must provide that number no later than when placing the
    order     — under Polish VAT rules a NIP cannot be added afterwards to a sale
    recorded as a consumer sale.
  8. Placing an order requires acceptance of these Terms and — for a paid
    service — the consent referred to in §7(2).

§5. Performance of the Service

  1. Performance of the Service starts automatically once the payment is
    confirmed.
  2. The Report is usually ready within tens of minutes; the maximum expected
    time is 24 hours. Progress can be tracked on the generation page.
  3. The Report is delivered to the e-mail address provided in the order and
    made available online at a unique address. Online access remains active for
    the period indicated on the website (12 months by default).

§6. Non-performance and automatic refund

  1. If, for technical reasons, the Report is not generated, the Provider
    automatically refunds the full price paid — no request or claim needs to
    be submitted.
  2. The refund is initiated automatically after a failed attempt to perform
    the Service (the system first attempts recovery). Funds return via the same
    payment method; posting time depends on the bank and is usually 1–3 business
    days.
  3. The Customer is informed about the refund on the Report generation page
    and by e-mail.

§7. Right of withdrawal

  1. The contract concerns digital content / a digital service performed
    immediately after the contract is concluded.
  2. When placing a paid order, a Customer who is a consumer requests
    immediate performance of the Service     before the expiry of the 14-day
    withdrawal period and acknowledges that upon full performance of the
    Service (delivery of the Report) they lose the right of withdrawal     — in
    accordance with Article 38(1)(13) of the Polish Consumer Rights Act of
    30 May 2014.
  3. If the Service has not yet been performed, the consumer may withdraw from
    the contract within 14 days of its conclusion, without giving a reason and
    without incurring costs. In practice, non-performance results in the automatic
    refund described in §6.
  4. To exercise the right of withdrawal, the consumer informs the Provider by
    an unequivocal statement — an e-mail to kontakt@nieruchomek.pl is sufficient.
    The model form below may be used but is not mandatory. Sending the statement
    before the deadline expires is enough to meet it.
  5. In the event of withdrawal, the Provider refunds the payment received
    without undue delay and no later than 14 days from receipt of the statement,
    using the same means of payment, unless the consumer agrees otherwise — in any
    case without any fees for the consumer.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the
contract — Annex 2 to the Polish Consumer Rights Act)

To: Marcel Kamiński, ul. Gajkowicza 7/50, 03-562 Warszawa, Poland,
e-mail: kontakt@nieruchomek.pl

I/We (*) hereby give notice that I/We (*) withdraw from the contract for
the supply of the following service:
............................................................

Order reference number: .....................................

Date of conclusion of the contract: .........................

Name of consumer(s): ........................................

Address of consumer(s): .....................................

Signature of consumer(s) (only if this form is notified on paper):
............................................................

Date: .......................................................

(*) Delete as appropriate.

§8. Complaints

  1. Complaints may be submitted:
  2. by e-mail to kontakt@nieruchomek.pl (recommended — fastest), or
  3. in writing to: Marcel Kamiński, ul. Gajkowicza 7/50,
    03-562 Warszawa, Poland.

Please quote the Report reference number (visible on the website and in
e-mails) together with a description of the issue.
2. The Provider responds to complaints within 14 days of receipt and
communicates the outcome to the e-mail address the complaint was sent from.
Failure to respond within that period means the complaint is upheld.
3. Given the nature of the Service described in §2 and §3, a complaint may
not be based solely on the circumstance that data from public sources or
content generated by artificial intelligence contained the inaccuracies
referred to in §3 — provided the Service was performed with due care. This
does not limit consumers' statutory rights regarding conformity of the
performance with the contract.

§9. Liability

  1. The Provider's liability towards a Customer who is not a consumer is
    limited to the price paid for the Service and does not cover lost profits.
  2. The limitations of liability do not apply to the extent that mandatory
    provisions of law (in particular consumer law) provide otherwise, nor to
    damage caused intentionally.

§10. Personal data

The rules for processing personal data are set out in the Privacy
Policy available on the website, which implements the information
obligation under Article 13 GDPR.

§11. Final provisions

  1. The Provider may amend these Terms for important reasons (changes in law,
    changes in the scope of the Service, security reasons). The new version
    applies to orders placed after its publication; an order is governed by the
    version accepted when it was placed.
  2. Polish law applies. This choice of law does not deprive consumers of the
    protection afforded by mandatory provisions.
  3. Consumers may use out-of-court complaint and redress procedures,
    including the free assistance of municipal (district) consumer ombudsmen,
    consumer organisations (e.g. the Polish Consumer Federation) and mediation
    conducted by the provincial inspectorates of the Trade Inspection. Details
    are available at uokik.gov.pl.
  4. These Terms enter into force on the day of publication on the website.